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Privacy & Security

GDC11's Privacy Policy — Your data Our commitment to your security

Your personal data matters most to us. This page clearly explains how GDC11 collects your data, how it is used, and how it is kept secure.

Last updated: January 2026
Language: Bengali
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Protecting Your Data GDC11's Commitment

The key pillars of GDC11's Privacy Policy at a glance — here's how we stand by you.

End-to-End Encryption

Every transaction and personal detail on GDC11 is protected with 256-bit SSL encryption. No third party can access your data.

Personal data controls

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Data Sales Prohibited

GDC11 never sells your personal data to third parties under any circumstances. Data is not shared beyond what is required by legal obligation.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and monitoring ensure your data remains protected.

Cookie Transparency

GDC11 only uses necessary cookies. We are fully transparent about which cookies are used and why, and you can manage them at any time.

GDPR Compliance

GDC11 complies with the European GDPR and international data protection standards. We are fully committed to upholding your privacy rights.

Table of contents
This Privacy Policy Last updated January 2026. By using GDC11, you agree to this policy. Any changes will be notified on this page.

01. Introduction

GDC11 (https://gdc11.win) is a trusted online gaming platform in Bangladesh. We believe your Privacy A fundamental right. This Privacy Policy explains how GDC11 handles your personal information — covering every step from collection and storage to use and protection.

GDC11's Privacy Policy is built in accordance with international data protection standards — in particular, the GDPR (General Data Protection Regulation). Our goal is to protect every piece of your information with the highest level of security and to communicate everything clearly, without ambiguity.

This policy should be read alongside GDC11's Terms & Conditions and Responsible Gaming Policy. By using the GDC11 website or mobile app, you agree to the full terms of this Privacy Policy.

GDC11 never sells your personal data. We only collect what is strictly necessary to deliver our services properly.

02. What information we collect

GDC11 collects two types of information from you — what you provide directly and what is collected automatically. Full details are outlined below.

Personal identification information

  • Full Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Residential address and nationality
  • National ID or Passport Number (for KYC verification)

Financial Information

  • Payment Method Details (Mobile Banking, Nagad, Rocket Number)
  • Transaction history and amounts
  • Deposit & Withdrawal Records

Automatically collected information

  • IP Address & Device Information
  • Browser type and operating system
  • Site usage history and session data
  • Cookie & Local Storage Data
Type of Information Reason for collection Mandatory?
Name & Email Account Creation & Communication Yes
Mobile number OTP Verification & Security Yes
National ID KYC & Age Verification On Withdrawal
Payment Information Financial Transaction Processing Yes
IP & Device Data Security & Fraud Prevention Automatic
Cookie Data Improving user experience Optional

03. How information is collected

GDC11 collects your information through various methods. Each method is fully transparent and carried out with your consent.

  • Registration Form: You provide information directly when creating your account.
  • KYC Verification Process: When submitting documents for identity verification.
  • Transaction records: Automatically collected during deposits and withdrawals.
  • Cookies & Tracking: To enhance the user experience while browsing the site.
  • Customer Support: A record of conversations when you contact us.
  • Third-Party Verification: Through licensed providers for KYC and AML verification.
GDC11 never collects your information without your consent. All data is used strictly within the scope of the consent you provide at registration.

04. How information is used

GDC11 uses your information only for specific, legitimate purposes. Those purposes are detailed below.

  • Account Management: For registration, login, password recovery, and profile management.
  • Financial Transactions: To process deposits, withdrawals, and bonus payments.
  • Identity Verification: To verify age, identity, and address for legal compliance.
  • Security Assurance: To prevent fraud, money laundering, and unauthorised access.
  • Customer Service: To address your complaints, questions, and concerns.
  • Personalized experience: To recommend games and promotions tailored to your preferences.
  • Legal Obligations: To meet the requirements of regulatory and law enforcement authorities.
GDC11 may send you promotional messages. You can opt out at any time from your account settings.

05. Data sharing policy

The most critical aspect of GDC11's Privacy Policy is the restriction on data sharing. We do not sell your data. However, there are limited circumstances where sharing may be required.

  • Payment Processor: Necessary information is shared with payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
  • KYC Provider: With licensed third parties for identity verification.
  • Game Provider: Limited information required to operate the games.
  • Legal Authorities: Upon a court order or a valid request from a regulatory authority.
  • AML Provider: For anti-money laundering verification.

Whenever information is shared in any of the above circumstances, we ensure that the receiving party upholds the same standard of data protection. GDC11 does not share your information with any advertisers or marketing agencies.

06. Cookie policy

GDC11 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types

  • Essential Cookies: Required for core site functionality — login sessions and security tokens.
  • Functional Cookies: To remember your preferences — language, theme, and game settings.
  • Analytics cookies: To analyze site usage and improve the overall experience.
  • Security Cookies: To detect and prevent fraud.

You can disable non-essential cookies from your browser settings. Note that disabling certain cookies may limit some features on the site.

GDC11 does not use third-party advertising cookies. Our cookies are solely for improving your gaming experience.

07. Data retention period

GDC11 does not retain your data longer than necessary. Each type of information has a defined retention period.

  • Account Information: For the duration the account is active and 5 years after closure (as required by law).
  • Transaction records: Minimum 7 years (as required by financial regulations).
  • KYC Documents: Up to 5 years after account closure.
  • Customer Service Contact: 2 years after issue resolution.
  • Cookie Data: Upon session end or a maximum of 1 year.
  • Security Logs: 3 years for monitoring suspicious activity.

Once the designated retention period expires, your information is either permanently deleted or anonymised in a way that makes identification impossible.

08. Your rights

Under GDC11's Privacy Policy, you are entitled to several important rights. These rights are recognized under international data protection law.

  • Right to Access: You may request to know what data we hold about you.
  • Right to rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to erasure: Under certain conditions, you may request the deletion of your personal information.
  • Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
  • Right to Portability: You may request a copy of your data in a structured, readable format.
  • Right to Object: You may object to the use of your information for specific purposes.
  • Right to withdraw consent: You may withdraw your consent at any time.
To exercise any of your rights, contact our support team. We will respond to your request within 30 business days.

09. Protection of minors

GDC11 is strictly for users aged 18 and above. We do not collect or store data from minors. GDC11 takes a firm stance on this.

  • Age is verified at the time of registration.
  • Any account identified as belonging to a minor will be suspended immediately.
  • Any information collected from a minor will be deleted immediately.
  • Parents may request the deletion of their child's data.

If you suspect a minor is using GDC11, please notify our support team immediately. GDC11 is fully committed to ensuring responsible gaming.

10. Policy changes

GDC11 may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

  • The date of any changes will always be clearly stated at the top of this page.
  • A notification will be sent to your registered email address for any significant changes.
  • Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, please contact support to close your account.
We recommend reviewing this Privacy Policy from time to time. Staying informed is the best way to protect your data.

Frequently Asked Questions (FAQ)

No, GDC11 never sells your personal information to third parties. Only limited data is shared with authorised parties strictly for payment processing, KYC verification, and legal compliance purposes.

To view or request deletion of your stored data, contact our support team. We will process your request within 30 business days. Some data may need to be retained for a defined period due to legal obligations.

Yes. GDC11 uses 256-bit SSL encryption to keep all payment information secure. Your card or mobile banking details are never stored directly on our servers — they are processed exclusively through licensed payment gateways.

Without essential cookies, some core features of the site will not function. Optional cookies — such as analytics or preference cookies — can be disabled without affecting basic access, though some personalized features will no longer be available.

In the event of a data breach, GDC11 will notify the relevant authorities within 72 hours and alert affected users by email. We will take immediate action and make every effort to minimise any harm.
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Every piece of your data is secure at GDC11. Register on a platform you can trust and enjoy gaming with peace of mind.

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